Privacy Policy
This Privacy Policy outlines how we handle your personal information and protect your privacy when you use our services.
1. Introduction
This Privacy Policy explains how SisenLabs collects, uses, and protects your personal data when you interact with our AI and cloud-based services. By using SisenLabs’ platform, you agree to this policy. If you disagree, please refrain from using our services.
2. Information We Collect
We collect personal data you provide, such as name, email, and contact details, as well as technical data (e.g., IP addresses, browser type) via cookies and tracking technologies. Our AI solutions may process data for analytics, automation, and predictive insights with your consent.
3. How We Use Your Information
SisenLabs uses your data to deliver and enhance AI-driven solutions, personalize experiences, ensure platform security, and conduct research using anonymized data. We process data to support predictive analytics, automation, and business intelligence services.
4. Sharing and Disclosure
SisenLabs does not sell your personal data. We may share it with trusted partners (e.g., cloud providers) under strict confidentiality for AI model deployment or compliance needs. Data may be disclosed if required by law or to protect SisenLabs and its users.
5. Cookie Policy
SisenLabs uses cookies and similar technologies to optimize our AI services, track usage, and deliver personalized content. You can manage cookie preferences via your browser settings, but disabling them may limit some features of our platform.
6. GDPR Compliance
SisenLabs complies with the General Data Protection Regulation (GDPR) for EU residents. We ensure lawful data processing, appoint a Data Protection Officer, conduct impact assessments, and respect rights like access, erasure, and portability. Contact us for GDPR requests.
7. Data Security
We employ robust administrative, technical, and physical measures to secure your data, including encryption and access controls, aligning with our secure AI compliance offerings. However, no system is entirely immune to breaches.
8. Your Rights
You have rights to access, correct, update, or delete your data, and to object to or restrict processing. For GDPR-related requests or other inquiries, reach out to our support team below.
9. Third-Party Services
Our platform may link to third-party sites (e.g., AWS, Google Cloud) not covered by this policy. We are not liable for their data practices; review their policies before sharing data.
10. Children’s Privacy
SisenLabs’ services target professionals and are not for individuals under 13. We do not knowingly collect children’s data and will delete it if discovered.
11. Changes to This Policy
SisenLabs may update this policy to reflect changes in our AI services or legal standards. We’ll notify you via our website. Continued use signifies acceptance of updates.
12. Contact Us
For questions about this policy or our data practices, contact us at privacy@sisenlabs.com.